Al-Nakheel Hypermarket Chain
Esaly
Industry
Retail Supermarkets
Esaly
Location
Riyadh, Saudi Arabia
Esaly
Challenge
Managing 50,000+ daily transactions across 12 locations while ensuring ZATCA compliance
Al-Nakheel Hypermarket was struggling with massive paper consumption, storage issues for receipt copies, and the complexity of maintaining tax compliance records across multiple locations. Their manual receipt management system was creating bottlenecks during peak shopping hours and increasing operational costs.
Solution Implemented
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Integrated digital receipt system across all 12 locations
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Real-time ZATCA-compliant e-invoice generation
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Customer mobile app integration for receipt storage
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Automated backup and archival system
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Multi-language support (Arabic/English)
Results Achieved
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95% reduction in paper usage (approximately 2.4 million receipts annually)
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40% faster checkout processing times
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100% ZATCA compliance maintained automatically
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SAR 180,000 annual savings in paper and storage costs
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85% customer satisfaction improvement for receipt management
