Qahwa & Co. Restaurant Chain
Esaly
Industry
Food & Beverage
Esaly
Location
Multiple cities (Riyadh, Jeddah, Khobar)
Esaly
Challenge
Managing delivery orders, dine-in receipts, and expense reporting for corporate clients
The restaurant chain needed a solution to handle complex receipt requirements for delivery services, dine-in customers, and corporate expense accounts while maintaining detailed records for tax purposes.
Solution Implemented
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Integrated digital receipt system for all service types
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Corporate client portal for expense management
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Delivery integration with major platforms (Hungerstation, Jahez)
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Detailed analytics and reporting dashboard
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Multi-format receipt generation (PDF, SMS, email)
Results Achieved
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60% improvement in corporate client satisfaction
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Seamless integration with delivery platforms
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100% accurate tax reporting and ZATCA compliance
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Enhanced data analytics for business insights
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Reduced customer service inquiries by 45%
